I need a big vent: We have a vendor who has been going back and forth for almost a year (it started before I was hired) to get a maintenance agreement. Gotta love attorneys. Dang thing is signed, and *poof* I get an original agreement from them saying it needs to be signed. Uh no...
So now I want to get it paid promptly, since it only took a year. First, I have to wait 30 days TO GET the invoice - ok not bad 30 days will be the 1st. I get a pro-tem invoice with the wrong amount of units/year. Then I look back at the email and she didn't have the numbers right in that either. She had $75+$225+$220=$560.image
Then she says she doesn't have the agreement that has been going back and forth for a year. I am ready to pull my hair out. image I fax it to her.
I get a new pro-tem invoice. Phew.

Now for the kicker: We received a statement saying we shorted them $50 for the last agreement. But doing her math, we were off by $10. I will tackle that headache tomorrow. Supposedly she was charging us $560 last year and $520 this year. Anyone ever REDUCE their charges??? But then again, see her math above... I need happy pills fast.